Michael P. Lyons Appointed CEO of Fiserv

On May 6, 2025, Fiserv announced that Michael P. Lyons has officially taken over as Chief Executive Officer and joined the Board of Directors. Lyons steps into the role as Frank Bisignano departs to become Commissioner of the Social Security Administration.

Lyons expressed pride in leading a company known for its innovation and commitment to financial technology. Doyle R. Simons, former Lead Independent Director, has been named non-executive Chairman of the Board. The company credited Bisignano for transforming Fiserv into a leading fintech over his five-year tenure and reaffirmed its focus on growth and innovation under new leadership.

April Small Business Sales Improve Slightly, Essentials Outpace Discretionary Spending

Fiserv’s April 2025 Small Business Index rose 1 point to 151, with year-over-year sales up 3.2% and month-over-month growth at 0.4%. Essentials like healthcare and groceries drove gains, while discretionary sectors such as accommodation and transportation saw slowdowns. Restaurant spending reflected budget caution, with average ticket sizes down 7.8% despite a 9.6% rise in transactions. Retail sales rose 2.2% annually, led by groceries and clothing, but growth cooled on a monthly basis. Inflation’s impact remained steady at 2.4%. Fiserv attributes the shifts to consumers prioritizing needs over wants amid ongoing uncertainty.

Fiserv Q1 2025 Results Summary

Fiserv reported first quarter GAAP revenue of $5.13 billion, up 5% year-over-year, with organic revenue growth of 7%. GAAP EPS rose 22% to $1.51, and adjusted EPS grew 14% to $2.14. Adjusted revenue reached $4.79 billion, and adjusted operating margin expanded to 37.8%.

Segment results:
- Merchant Solutions revenue increased 5% to $2.37 billion, with 8% organic growth. Operating margin was 34.2%.
- Financial Solutions revenue rose 6% to $2.42 billion, with a 47.5% operating margin.

Free cash flow for the quarter was $371 million, compared to $454 million last year. The company repurchased 9.7 million shares for $2.2 billion.

Fiserv completed four acquisitions in Q1, including Payfare (Canada), CCV Group (Netherlands), and announced deals for Pinch Payments (Australia) and Money Money (Brazil).

Full-year 2025 outlook remains unchanged:
- Organic revenue growth: 10%–12%
- Adjusted EPS: $10.10–$10.30, up 15%–17%

Management cited continued execution, large client wins, and strategic acquisitions as key drivers of growth.

The Board of Directors of intelligent power management company Eaton (NYSE:ETN) today declared a quarterly dividend of $1.04 per ordinary share. The dividend is payable May 23, 2025, to shareholders of record at the close of business on May 5, 2025. Eaton has paid dividends on its shares every year since 1923.

Fiserv Launches Vision Next Platform with Vanquis as First Adopter

Fiserv, Inc. (NYSE: FI) announced that Vanquis will become the first client to adopt its new next-generation processing platform, Vision Next. The cloud-native platform is designed to support end-to-end card issuing services and enable financial institutions to scale their operations and meet evolving customer needs.

Vanquis, a UK-based specialist bank with a longstanding relationship with Fiserv, is undertaking a major digital transformation. The bank’s CEO, Ian McLaughlin, described the decision to adopt Vision Next as a “game-changing step” toward creating a scalable, digital-first banking platform by mid-2026.

“In a world that's always changing, financial institutions have to stay ahead of the curve,” said Katia Karpova, Head of the EMEA region at Fiserv. “We are delighted to partner with Vanquis to accelerate its digital transformation.”

Vision Next offers integrated services across the entire issuing lifecycle, helping banks enhance digital offerings and deliver customized, efficient services at scale. The platform is part of Fiserv’s broader push to redefine financial technology capabilities globally.

Vanquis, listed on the London Stock Exchange, serves 1.69 million customers and is known for supporting financially underserved individuals in the UK. The collaboration with Fiserv aligns with its goal to deliver socially responsible, inclusive financial services.

Fiserv to Open Strategic Fintech Hub in Kansas, Creating 2,000 Jobs

Fiserv, Inc. announced plans to launch a new strategic fintech hub in Overland Park, Kansas, which will bring approximately 2,000 jobs to the region. The hub will be located on the Aspiria campus, encompassing 427,000 square feet across two buildings.

The decision to expand in Kansas reflects Fiserv’s strategy to centralize talent and operations in tech-friendly regions. The location was chosen for its central U.S. position, proximity to clients, cost of living, and access to skilled professionals. The facility will serve as a key innovation hub and further support Fiserv's client services and technology development.

Kansas Governor Laura Kelly praised the move as a major step in diversifying and modernizing the state’s economy, highlighting job creation for veterans and graduates.

Fiserv expects the new office to open later in 2025. The initiative aligns with its broader plan to foster collaboration through major strategic hubs across the U.S.

Klarna Partners with Clover to Expand In-Store Payment Options Across U.S.

Klarna has partnered with Clover, Fiserv’s point-of-sale platform, to bring Klarna’s flexible payment options to over 100,000 physical merchant locations across the U.S. This move extends Klarna’s presence beyond online payments, enabling in-store shoppers at places like salons and local retailers to choose Klarna at checkout.

The integration allows small businesses to offer Klarna’s pay-now and interest-free installment plans directly on Clover devices. A broader rollout is planned for early 2026, with future expansion into e-commerce and other regions expected.

- Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology solutions, will announce its first quarter financial results before the market opens on Thursday, April 24, 2025.

The company will discuss the results in a live webcast at 7 a.m. CT on April 24.

Fiserv Acquires Pinch Payments to Strengthen APAC Payment Capabilities

Fiserv, Inc. (NYSE: FI), a global leader in payments and financial technology, has announced the acquisition of Pinch Payments, a prominent payment facilitator based in Australia. This strategic move enhances Fiserv’s service offerings across the Asia-Pacific region by integrating Pinch’s PayFac enablement technology and its management platform, Glassbox.

Founded in 2017, Pinch Payments serves approximately 2,000 merchants in Australia and New Zealand, offering scalable tools for efficient payment processing. The acquisition expands Fiserv’s footprint in the region, aligning with the company’s recent launch of its Clover® platform in Australia. The integration is expected to bring advanced cloud-based SaaS business tools to more merchants and business partners, including PayFacs, ISVs, ISOs, and enterprises.

Gavin Jones, Head of Fiserv Australia, emphasized the strategic importance of the deal, stating, “This acquisition further demonstrates Fiserv’s commitment to the local payments market. By combining our digital payment solutions with Pinch’s technology and expertise, we can empower a wider range of merchants with innovative tools.”

Paul Allen, CEO and Co-Founder of Pinch Payments, added, “Joining Fiserv is an incredible opportunity to expand our mission and reach more merchants. We’re confident in our shared vision and path to growth in new markets.”

Fiserv will integrate Pinch’s operations into its ecosystem, promising a seamless transition and continued support for existing customers.

Fiserv Small Business Index Reports March Growth as Services and Restaurant Traffic Climb

Fiserv’s Small Business Index rose three points to 150 in March, reflecting stronger U.S. small business activity and marking an acceleration from February. The index revealed a 5.5% year-over-year and 1.8% month-over-month growth in small business sales, with total transactions increasing 6.7% year-over-year.

Fiserv noted that consumers continued to spend locally, with a shift in spending from retail to services and non-discretionary categories. Service-based businesses saw 6.2% annual growth, led by hospitals (+26.3%), information services (+11.7%), and professional services (+11.5%). Month-over-month gains were highest in information (+10.9%), insurance, and rental and leasing services (both +7.1%).

Although overall restaurant sales fell 0.6% year-over-year, foot traffic rose 7.9%, indicating that lower average ticket sizes are influencing the total spending decline. On a monthly basis, both sales and transactions increased, suggesting continued customer engagement.

Retail growth slowed slightly, up 3.2% year-over-year but down 0.1% compared to February. General merchandise and furniture led retail categories, while gasoline sales dropped 3% due to lower fuel prices.

Regionally, 44 states saw sales increases. Georgia, South Carolina, and North Dakota led year-over-year growth, while Illinois, Ohio, and West Virginia showed the strongest monthly gains. Atlanta and Philadelphia led large cities in annual growth, while San Francisco and Los Angeles topped the monthly list.

The Fiserv Small Business Index is based on real-time, anonymized point-of-sale data from approximately 2 million U.S. small businesses. The full index can be explored at [fiserv.com/FiservSmallBusinessIndex](https://www.fiserv.com/FiservSmallBusinessIndex).

Fiserv Appoints New Chief Operating Officer as Leadership Realigns

Fiserv, Inc. announced that Takis Georgakopoulos has been named Chief Operating Officer effective April 2, 2025. He will oversee the company’s technology operations and Merchant Solutions business. Georgakopoulos, previously Executive Vice President, joined Fiserv in 2024 after holding senior roles at JPMorgan Chase, including Global Head of Payments. He also brings prior experience as a partner at McKinsey & Company.

He succeeds Guy Chiarello, who will transition to Vice Chairman and focus on enterprise technology strategy and solutions. Jennifer LaClair will remain Head of Merchant Solutions, reporting to Georgakopoulos.

Fiserv Launches Clover POS System in Australia to Empower Small Businesses

Fiserv has introduced its Clover point-of-sale system in Australia, aiming to support the country’s small-to-medium businesses with advanced technology that streamlines operations and improves customer experiences. Clover combines proprietary hardware and software into a unified platform that simplifies online ordering, inventory and employee management, and payment processing.

Clover is already active in 11 countries, powering 3.5 million POS devices globally. In Australia, the system is tailored to meet the needs of the retail, service, and hospitality sectors. Four models are now available: Clover Flex, Mini, Station Duo, and Kiosk. Each is designed for varying business requirements, offering sleek, durable hardware and cloud-based software with remote access.

Clover also provides businesses with centralized control via its Web Dashboard, real-time sales tracking, customer loyalty management, and offline payment support. Seven-day support and on-site technician deployment ensure reliability for businesses relying on continuous operation.

Fiserv views this expansion as part of its mission to deliver innovative financial technology solutions globally.

Republic Bank Selects Fiserv’s DNA Platform to Accelerate Digital Transformation

On March 27, 2025, Fiserv announced that Republic Bank & Trust Company has chosen its DNA® core banking platform to power the bank’s digital transformation and streamline operations. Headquartered in Louisville, Kentucky, Republic Bank manages over $6 billion in assets across 47 locations in five states.

The bank selected DNA for its advanced technology, real-time continuous processing, and ability to enhance user experiences and improve efficiency. Fiserv, a global leader in financial technology, emphasized that DNA’s scalable and flexible architecture supports sustainable growth and offers best-in-class client support—reflected in its 97% customer satisfaction rate.

Republic Bank CEO Logan Pichel highlighted the platform’s role in helping clients and communities thrive, while Fiserv’s John Gibbons noted the company's ongoing investment in tailored banking technology for community financial institutions.

Fiserv has acquired CCV, a payment solutions provider operating in the Netherlands, Belgium, and Germany, to strengthen its presence in the European market. The acquisition will accelerate the deployment of Fiserv’s Clover platform and enhance its payment solutions for a broader merchant and partner network. Financial details of the transaction were not disclosed.

CCV, founded in 1958 in Arnhem, has been a pioneer in electronic payments and has grown into a key player in omnichannel payment solutions. By integrating CCV, Fiserv aims to offer businesses more seamless and secure payment processing services. The acquisition also enhances operational efficiency and client support across both companies.

Fiserv’s Head of EMEA, Katia Karpova, emphasized CCV’s strong reputation and the opportunity to build on its foundation. CCV’s CTIO, Michiel Bijleveld, highlighted that the deal will provide businesses with access to the latest and most reliable payment technologies.

Fiserv, a Fortune 500 company, is a global leader in financial technology, specializing in digital banking, card processing, e-commerce, and payment solutions. CCV serves over 600,000 businesses across Europe with a range of transaction processing and payment services.

Fiserv, Inc. has announced the appointment of Stephanie Cohen to its Board of Directors. Cohen is currently the Chief Strategy Officer at Cloudflare, where she oversees key initiatives including AI advancements, network strategy, international expansion, and corporate partnerships. Before joining Cloudflare in 2024, she spent 25 years at Goldman Sachs, holding leadership roles such as global co-head of Consumer & Wealth Management and Chief Strategy Officer.

Frank Bisignano, Chairman and CEO of Fiserv, stated that Cohen’s leadership experience and strategic insights will support the company's priorities. Mike Lyons, President and CEO-Elect, emphasized that her expertise in innovation and technology aligns with Fiserv’s focus on growth and operational excellence.

Fiserv, a Fortune 500 company and member of the S&P 500, specializes in payments and financial technology, offering solutions for digital banking, merchant services, and e-commerce. The company aims to drive innovation through its Clover cloud-based point-of-sale platform and other financial solutions.

For more details, visit fiserv.com.

Clover and Sony Pictures Television have announced a partnership to combat the high failure rate of small businesses in the U.S. by launching the Clover x Shark Tank Summit. The three-day event, set to debut in Las Vegas from September 28-30, 2025, aims to provide entrepreneurs with resources, mentorship, and networking opportunities. It will feature exclusive "Shark Tank" activities, allowing participants to pitch ideas and receive expert feedback.

As part of this initiative, the Access Pass grant program will offer small business owners a chance to attend the summit, with entries open from March 10 to August 11. Additionally, Clover’s Chief Empowerment Officer, Tabitha Brown, introduced a new docuseries highlighting the struggles and successes of small businesses.

The collaboration, announced at SXSW, included appearances by Mark Cuban, Tabitha Brown, and other business leaders. It seeks to address key challenges such as financial management, marketing, and business planning. More information is available on Clover.com.

Fiserv has completed its acquisition of Payfare, a provider of program management solutions focused on new economy workforces. Payfare’s co-founders and employees have joined Fiserv, and its card program management and white-label consumer application will complement Fiserv’s embedded finance solutions. The combination strengthens Fiserv’s capabilities in banking, payments, and lending.

Under the acquisition terms, Fiserv's subsidiary purchased all 48,287,259 outstanding shares of Payfare for C$4.00 per share, totaling approximately C$193 million. As a result, Payfare shares will no longer be listed on the Toronto Stock Exchange or quoted on the OTCQX, and the company will apply to cease being a reporting issuer.

Fiserv continues to expand its leadership in financial technology, providing solutions across digital banking, payment processing, and e-commerce through platforms like Clover.

Fiserv announced that First Community Credit Union (FCCU), one of Missouri’s largest financial institutions, has selected the DNA core processing platform to support its future growth. FCCU, which has $4.5 billion in assets and 42 branch locations, chose DNA for its modern, member-centric approach, open integration capabilities, and robust commercial features.

DNA was recently recognized with the xCelent Advanced Technology Award for its best-in-class technology architecture, highlighting its broad functionality and strong customer base. Celent also designated DNA as a Luminary for its technical capabilities, citing its scalability, open integration, and flexibility for banks and credit unions.

FCCU’s President and CEO, Glenn Barks, emphasized that DNA will help blend in-person and digital banking experiences, ensuring the credit union remains at the forefront of banking technology. Fiserv’s Core Account Processing Solutions President, Dudley White, reaffirmed the company’s commitment to continuous investment in its core systems and supporting clients’ evolving needs.

Fiserv, a Fortune 500 company and global leader in payments and financial technology, provides a range of financial services including account processing, digital banking, e-commerce, and merchant acquiring. The company is a member of the S&P 500 and has been recognized as one of Fortune’s World’s Most Admired Companies.

Fiserv has announced a new share repurchase authorization, allowing the company to buy back up to 60 million shares of its common stock. This authorization is in addition to the shares remaining under its existing repurchase program and does not have an expiration date. The company may conduct repurchases through open market transactions or privately negotiated deals based on market conditions and other considerations.

As a Fortune 500 company, Fiserv is a leader in payments and financial technology, providing solutions across digital banking, card processing, e-commerce, merchant acquiring, and its Clover cloud-based point-of-sale platform. The company remains committed to innovation and financial strength, positioning itself as a key player in the evolving financial services landscape.

Fiserv, Inc. reported its financial results for the fourth quarter and full year of 2024. The company achieved a 7% increase in GAAP revenue for both Q4 and the full year, reaching $5.25 billion in the fourth quarter and $20.46 billion for the year. This growth was driven by 11% growth in the Merchant Solutions segment and 3% growth in the Financial Solutions segment. GAAP earnings per share (EPS) increased by 13% to $1.64 for Q4 and by 8% to $5.38 for the full year, despite non-cash impairment and pension settlement charges. Operating margins improved for both segments, with the Merchant Solutions segment reaching 39.2% in Q4 and 37.0% for the year.

The company also reported strong non-GAAP results, with adjusted revenue growing 7% for both the fourth quarter and the full year, totaling $4.90 billion and $19.12 billion, respectively. Organic revenue growth was 13% for Q4 and 16% for the full year, driven by significant growth in the Merchant Solutions segment. Adjusted EPS grew by 15% to $2.51 in Q4 and by 17% to $8.80 for the full year. Fiserv repurchased 6.1 million shares for $1.3 billion in Q4 and 33.9 million shares for $5.5 billion in 2024. For 2025, Fiserv expects organic revenue growth of 10% to 12% and adjusted EPS growth of 15% to 17%, reflecting continued success in its Merchant and Financial Solutions initiatives.

Small Business Sales Continue to Grow in January, Fiserv Reports

Fiserv, Inc. announced that its Small Business Index for January 2025 rose to 147, reflecting a 5.1% year-over-year increase in small business sales and a 0.5% rise from the previous month. Service-based businesses experienced the strongest growth, while retail and wholesale sales remained positive but showed signs of moderation. Restaurants, despite increased foot traffic, saw a decline in overall sales as consumers opted for lower-cost options. Wisconsin, Florida, and Georgia led in state-level sales growth, with Atlanta and Miami showing the highest year-over-year gains among major cities. The Fiserv Small Business Index, derived from direct consumer spending data, continues to provide a reliable measure of small business performance across the US
Source: Fiserv, Inc.

Fiserv, Inc., a leading global provider of payments and financial services technology solutions, has been named one of Fortune’s “World’s Most Admired Companies” for 2025. This marks the 10th time in the last 11 years that Fiserv has received this prestigious recognition. The company ranked second overall in the Financial Data Services category, with high scores in key attributes such as Quality of Products and Services, Innovation, People Management, Quality of Management, and Global Competitiveness. Other attributes evaluated included Social Responsibility, Long-term Investment Value, Financial Soundness, and Use of Corporate Assets.

Frank Bisignano, Chairman and CEO of Fiserv, attributed the recognition to the company’s commitment to innovation, integrity, and impact, as well as the dedication of its nearly 40,000 associates worldwide. The Fortune ranking, conducted in partnership with Korn Ferry, surveyed over 3,300 executives and analyzed 650 companies based on nine attributes to determine the most admired organizations.

Fiserv, a Fortune 500 company, is known for its leadership in payments and financial technology, offering solutions such as account processing, digital banking, card issuer processing, payments, e-commerce, and the Clover® cloud-based point-of-sale platform. The company continues to shape the future of financial technology and remains a member of the S&P 500® Index. For more information, visit fiserv.com.

Fiserv Appoints Michael P. Lyons as President and CEO-Elect