ServiceNow and Aptiv Announce Strategic Partnership to Drive Intelligent Automation Across Industries

ServiceNow and Aptiv have formed a strategic partnership to deliver intelligent automation and operational resilience for the telco, automotive, enterprise, and industrial sectors. The collaboration combines ServiceNow’s AI-powered enterprise platform with Aptiv’s edge intelligence and virtualization solutions built on Wind River technologies.

The joint solution aims to streamline complex, manual processes into digital workflows, enabling customers to make faster decisions, increase operational agility, and enhance resilience. Aptiv has also selected ServiceNow to scale intelligence and collaboration across its own global operations, currently running more than 450 AI-driven workflows.

Key highlights of the collaboration include:

- Real-time insights via secure, low-latency cloud deployments
- Automated connectivity across networks and operations
- Enhanced scalability and security for managing mission-critical workloads

This partnership is designed to transform enterprise operations, particularly in asset-heavy environments such as vehicles, factories, and networks, by bridging the gap between physical systems and digital processes.