WS Investor
08 Apr 2026, 19:42
Scotiabank announced new digital banking enhancements focused on AI-driven personalization and fraud prevention within its mobile app.
The update introduces predictive payment prompts that use AI to help customers manage recurring transactions such as bill payments and transfers. The app also strengthens fraud protection by issuing real-time alerts during phone calls to prevent scams and by flagging suspicious transactions for immediate user verification.
Additional features include improved card controls, allowing users to quickly replace lost or stolen cards, adjust spending limits, and add credit cards to digital wallets with minimal friction.
The enhancements reflect Scotiabank’s broader strategy to deliver faster, more secure, and highly personalized digital banking experiences while addressing rising fraud risks.
CNW
The update introduces predictive payment prompts that use AI to help customers manage recurring transactions such as bill payments and transfers. The app also strengthens fraud protection by issuing real-time alerts during phone calls to prevent scams and by flagging suspicious transactions for immediate user verification.
Additional features include improved card controls, allowing users to quickly replace lost or stolen cards, adjust spending limits, and add credit cards to digital wallets with minimal friction.
The enhancements reflect Scotiabank’s broader strategy to deliver faster, more secure, and highly personalized digital banking experiences while addressing rising fraud risks.
CNW
