European Investor
28 Sep 2026, 18:49
Bank of America Expands AskGPS With New AI-Powered Treasury Intelligence Tools
Bank of America is expanding its internal Ask Global Payments Solutions platform with a new Intelligence Hub designed to help employees turn complex treasury data into more actionable client insights.
The new capabilities build on AskGPS, the bank’s generative AI application introduced in 2025 and already used by nearly 3,000 employees. The Intelligence Hub will bring together client, account and relationship data to give teams a more complete view of customer needs and help them prepare for treasury discussions more efficiently.
The first three tools will include Intelligent Treasury Management Reviews, Digital Account Schematics and Enhanced Relationship Insights. Together, they will help employees consolidate account structures, visualize liquidity and fund flows, identify changes in client relationships and surface potential gaps or opportunities.
Bank of America said the broader goal is to move from simple knowledge access toward “decision-ready intelligence,” allowing employees to get from questions to insights more quickly while keeping human judgment at the center of client interactions.
The expansion underscores how large banks are increasingly using generative AI not just for information retrieval, but to combine proprietary data and workflow context into tools that can support front-line decision making.
Bank of America is expanding its internal Ask Global Payments Solutions platform with a new Intelligence Hub designed to help employees turn complex treasury data into more actionable client insights.
The new capabilities build on AskGPS, the bank’s generative AI application introduced in 2025 and already used by nearly 3,000 employees. The Intelligence Hub will bring together client, account and relationship data to give teams a more complete view of customer needs and help them prepare for treasury discussions more efficiently.
The first three tools will include Intelligent Treasury Management Reviews, Digital Account Schematics and Enhanced Relationship Insights. Together, they will help employees consolidate account structures, visualize liquidity and fund flows, identify changes in client relationships and surface potential gaps or opportunities.
Bank of America said the broader goal is to move from simple knowledge access toward “decision-ready intelligence,” allowing employees to get from questions to insights more quickly while keeping human judgment at the center of client interactions.
The expansion underscores how large banks are increasingly using generative AI not just for information retrieval, but to combine proprietary data and workflow context into tools that can support front-line decision making.
