European Investor
21 Sep 2026, 19:42
Amazon to Invest $1.9 Billion in Delivery Service Partner Program in 2027
Amazon said it will invest another $1.9 billion in its Delivery Service Partner program in 2027, supporting higher driver pay, new safety initiatives and expanded use of AI-powered delivery technology.
The company said the investment will help DSP owners raise average Delivery Associate earnings by roughly another $1 to nearly $24 per hour nationwide. Over the past three years, Amazon estimates its investments have supported an average 16% increase in driver pay.
Amazon is also expanding safety technology across its last-mile network. New surround-view cameras are being rolled out to Rivian electric delivery vehicles, while the Amazon Delivery App is adding real-time hazard alerts and automatic route adjustments for weather, accidents and road closures. The company said serious vehicle crashes across the network fell more than 23% last year.
AI is becoming a larger part of delivery operations as well. Amazon’s Wellspring mapping system has identified 202 million parking locations, 2.8 million building entrances and 85,000 mailrooms and lockers since 2024, while AI-based routing is being used to account for real-world conditions such as darkness and parking congestion.
Amazon also plans to expand deployment of its Smart Delivery Glasses to more than 20,000 devices by the end of 2027 and will commit $70 million over five years to community initiatives led by DSP owners.
Amazon said it will invest another $1.9 billion in its Delivery Service Partner program in 2027, supporting higher driver pay, new safety initiatives and expanded use of AI-powered delivery technology.
The company said the investment will help DSP owners raise average Delivery Associate earnings by roughly another $1 to nearly $24 per hour nationwide. Over the past three years, Amazon estimates its investments have supported an average 16% increase in driver pay.
Amazon is also expanding safety technology across its last-mile network. New surround-view cameras are being rolled out to Rivian electric delivery vehicles, while the Amazon Delivery App is adding real-time hazard alerts and automatic route adjustments for weather, accidents and road closures. The company said serious vehicle crashes across the network fell more than 23% last year.
AI is becoming a larger part of delivery operations as well. Amazon’s Wellspring mapping system has identified 202 million parking locations, 2.8 million building entrances and 85,000 mailrooms and lockers since 2024, while AI-based routing is being used to account for real-world conditions such as darkness and parking congestion.
Amazon also plans to expand deployment of its Smart Delivery Glasses to more than 20,000 devices by the end of 2027 and will commit $70 million over five years to community initiatives led by DSP owners.
