European Investor
12 Mar 2026, 12:19
NTT DATA said it has been named a Leader in the ISG Provider Lens Insurance Services report for Insurance GenAI and Agentic AI services.
The report evaluated 18 service providers and recognized NTT DATA for its comprehensive AI capabilities, strong market presence and ability to apply generative AI and agentic AI to improve insurance operations. According to ISG, the company’s solutions help insurers enhance policyholder engagement and automate processes such as claims handling and policy management.
NTT DATA said its AI solutions support insurance companies in modernizing contact centers, improving decision-making and increasing operational efficiency while ensuring regulatory compliance and responsible AI adoption.
The report evaluated 18 service providers and recognized NTT DATA for its comprehensive AI capabilities, strong market presence and ability to apply generative AI and agentic AI to improve insurance operations. According to ISG, the company’s solutions help insurers enhance policyholder engagement and automate processes such as claims handling and policy management.
NTT DATA said its AI solutions support insurance companies in modernizing contact centers, improving decision-making and increasing operational efficiency while ensuring regulatory compliance and responsible AI adoption.