WS Investor
24 Feb 2026, 21:15
BBVA launches its app on ChatGPT in Germany and Italy
Feb. 24, 2026 — Banco Bilbao Vizcaya Argentaria S.A. (BBVA) has made its conversational banking app available within OpenAI’s ChatGPT for users in Germany and Italy.
The app enables customers to access information about BBVA’s digital banking products directly inside ChatGPT, including account conditions, card options and savings products, using natural language queries. It also provides direct links to relevant products on BBVA’s websites.
BBVA is among the first financial institutions to deploy its own app within ChatGPT, as part of its broader AI transformation strategy and collaboration with OpenAI. The initiative supports the bank’s goal of offering more intuitive, personalized and conversational digital banking experiences.
The service is currently available in Italian and German to users accessing ChatGPT from Italy or Germany.
Feb. 24, 2026 — Banco Bilbao Vizcaya Argentaria S.A. (BBVA) has made its conversational banking app available within OpenAI’s ChatGPT for users in Germany and Italy.
The app enables customers to access information about BBVA’s digital banking products directly inside ChatGPT, including account conditions, card options and savings products, using natural language queries. It also provides direct links to relevant products on BBVA’s websites.
BBVA is among the first financial institutions to deploy its own app within ChatGPT, as part of its broader AI transformation strategy and collaboration with OpenAI. The initiative supports the bank’s goal of offering more intuitive, personalized and conversational digital banking experiences.
The service is currently available in Italian and German to users accessing ChatGPT from Italy or Germany.