Dominion Energy is marking the one-year anniversary of Hurricane Helene by reflecting on the unprecedented recovery efforts in South Carolina and preparing for the peak of the current storm season. The 2024 storm knocked out power to more than 446,000 customers—over half of Dominion’s customer base in the state—prompting the largest restoration effort in company history. Within two weeks, crews replaced more than 1,000 transformers, 2,300 poles, and 7,000 spans of wire, supported by 4,000 workers from a dozen states and hundreds of employee volunteers.

In response to lessons learned, Dominion has developed a new volunteer app that allows employees to pre-register for storm support roles, from bilingual assistance to logistics and supply distribution. More than 230 employees have already signed up. Company leaders highlighted the resilience of workers and the generosity of local communities, noting that the innovations born out of Helene will strengthen Dominion’s ability to respond to future storms.